About Compass Rose

I make small home service businesses easier to run.

Compass Rose helps owners find the friction behind missed leads, manual busywork, fuzzy handoffs, and systems that only work because you’re holding them together. Then I fix it, in the right order.

Marisa, founder of Compass Rose

AI doesn't belong in everything.

Hi, I’m Marisa

The hard problems are rarely about effort.

I’ve spent more than six years as a business intelligence analyst, using data, reporting, and process design to help people make clearer decisions. Before that, I was an executive assistant, which is where I learned how much time disappears when information, priorities, and ownership aren’t organized.

I taught myself SQL, Python, and data visualization because I wanted to understand problems all the way down and explain them in plain English. And in every role, I saw the same thing: the hardest problems almost never came from people not trying hard enough. They came from work nobody had ever made visible, simplified, or clearly assigned.

That’s the friction I go looking for. The missed follow-up. The info typed in twice. The question you answer five times a week. The spreadsheet nobody questions. The process that only works because one person keeps it in their head (and that person is usually you).

A good system should make the work lighter, not hand you one more thing to manage.

A good system should make the work lighter, not hand you one more thing to manage.

What Compass Rose does

See where things slip

I look at how customers find you, reach you, and move through your business, so you can see where jobs and information fall through the cracks.

See where things slip

I look at how customers find you, reach you, and move through your business, so you can see where jobs and information fall through the cracks.

Make the process simpler

I map how work actually happens, cut the extra steps, and make it clear who owns what, so the business can run the same way without you holding it together.

Make the process simpler

I map how work actually happens, cut the extra steps, and make it clear who owns what, so the business can run the same way without you holding it together.

Automate what's worth automating

When automation is the right answer, I use it to make a good process more reliable. I won't automate confusion or add tech just because it exists.

Automate what's worth automating

When automation is the right answer, I use it to make a good process more reliable. I won't automate confusion or add tech just because it exists.

Help build it, if you want

I can set up missed-call text-back, lead follow-up, customer follow-up, review requests, and a clearer path from Google to your phone ringing. Completely optional.

Help build it, if you want

I can set up missed-call text-back, lead follow-up, customer follow-up, review requests, and a clearer path from Google to your phone ringing. Completely optional.

How I work

01

01

Process before tools

Before I recommend anything, I ask what happens now, what should happen instead, and who owns it. Software comes after the problem is clear.

02

02

Simple fixes count

Sometimes the answer is a checklist, a text template, or one place for customer info to live. The goal is an easier business, not a fancier tech stack.

03

03

Every recommendation shows its value

In the Assessment, each priority comes with the time, capacity, or revenue it’s likely worth, when the information supports it. You see my assumptions, and I tell you when I’m not sure.

04

04

The plan is yours

Do it yourself, hand it to someone you trust, or have me build it. No lock-in.

Who I work with

Owner-led home service businesses

Cleaning, landscaping, HVAC, plumbing, roofing, maintenance, and similar trades. The best fit is usually a business doing about $100,000 to $1 million a year: busy enough to feel the friction, but without an operations person to step back and redesign how the work gets done.

Based in the Atlanta area. Working with home service businesses anywhere in the U.S.

How it works

01

Start from the outside

Get the free Business Snapshot or the Google Business Profile Playbook for a quick place to begin.

02

Go inside the business

The Business Assessment maps how work actually moves and finds where the biggest recoverable value is.

03

Get a prioritized plan

Clear recommendations, with the assumptions, effort, difficulty, and order to do them in.

04

Choose how to build it

Do it yourself, use someone you trust, or have me handle it.

Your business shouldn’t be this hard to run.

Start with a free outside look, or apply for one of three free founding spots for the full Assessment.