Hey, I’m Marisa.
Your business shouldn’t run on your memory.
You’re up a ladder when the phone rings. You’re writing estimates at 9:30 at night. You’re the only one who knows who needs a callback, which job still needs an invoice, and what got promised to whom.
I help small home service businesses find what’s making the business harder to run than it needs to be, and what to fix first.
Free Business Snapshot. In your inbox in about 5 minutes. No sales call.
No software pitch. Promise.
About
Why I built Compass Rose
I’ve spent more than 12 years in business, the last six as the analyst companies paid to figure out where the money was going, and why. Before that, I worked the front-desk side of the business: the calls, the calendars, the follow-ups, everything that falls apart when the one person who remembers is out sick.
Most small home service businesses don’t have a work problem. They have an everything-around-the-work problem. That’s the part I fix.
What makes this different
Two versions of your Tuesday
Same business. Same crew. Different systems behind it.
Right now
With the right systems
You miss a call at 2pm while you’re up a ladder. It goes to whoever answered.
That caller gets a text back in seconds and books for Thursday.
Customer details live in your texts, a notes app, a notebook in the truck, and your head.
It’s all in one place, and anyone on the team can find it.
An estimate goes out, you forget to follow up, and the job goes to the company that did.
Follow-ups go out on their own. You see who replied over coffee.
Happy customers never leave a review because nobody asked.
Every finished job gets a review request without you thinking about it.
You take a day off and the phone doesn’t stop.
The business keeps moving when you step away.
Start where you are
01
See what stands out
Get a free Business Snapshot. It puts what you tell me is getting in the way together with what customers see when they look you up (your Google listing, website, and reviews), and shows you what to fix first. It lands in your inbox about 5 minutes after you submit.
02
Get a plan for the inside
The Business Assessment is a 60-minute working session on how your business really runs. Within 48 hours, you get a prioritized plan: what to fix, what to leave alone, and what each fix is worth.
03
Decide what’s next
Do it yourself, take it to someone you trust, or have me build it. Your call, every time.
Free Business Snapshot
See what your customers see
Tell me what’s getting in the way, and the Snapshot puts that together with what customers find when they look you up.
5 minutes to fill out. In your inbox about 5 minutes later. No sales call.
How your Google listing, website, and reviews look to someone comparing three companies on their phone
Recommendations shaped by the frustrations you share, not just what’s public
The gaps most likely costing you calls and jobs
Two or three quick wins you can knock out this week
In your inbox about 5 minutes after you hit submit
Pick your starting point
Start free, get the full plan, or have it built for you. Prices are right here, not hidden behind a call.
Free Business Snapshot
$0
For owners who want an outside look first.
Personalized recommendations from your public presence plus your own answers
The gaps most likely costing you calls
2–3 quick wins you can make this week
In your inbox in about 5 minutes
The free Google Business Profile Playbook
No sales call, ever
Founding client · 3 spots
Business Assessment
Free
$500
For owners ready to know exactly what to fix, and what to leave alone.
60-minute working session on how your business runs
Prioritized plan in your inbox within 48 hours
What each fix is worth, what it costs, and how hard it is
Four-day quick-start plan
30-minute follow-up call to go over it together
Founding clients get the full Assessment free, in exchange for an honest testimonial. After that, it’s $500: half to hold your spot, half when your report is ready.
Done-for-You
Priced after your Assessment
For owners who know what needs fixing and don’t want to build it.
Website and Google listing improvements
Missed-call text-back and lead follow-up
Review requests and customer follow-up
Getting your software set up and talking to each other
Written scope, timeline, and price before any work starts
Free Google Playbook
Be the obvious choice on Google Maps
Most people check your Google listing before they ever call. This playbook walks you through setting it up right and keeping it fresh in about 15 minutes a week.
No spam. I respect your inbox too much for that.
Setup and verification, step by step
A profile checklist, from categories to service areas
What photos to add and how to get more reviews
Copy-and-paste prompts for posts and review replies
A 15-minute weekly routine
Questions owners ask
What exactly is the free Business Snapshot?
A short, personalized report on your business. You answer a few questions about what’s getting in the way, and the Snapshot puts that together with what customers can see publicly: your Google listing, website, and reviews. It lands in your inbox about 5 minutes after you submit.
Is the Snapshot a sales pitch in disguise?
Do I need to be good with technology?
Are you going to tell me to buy a bunch of software?
What size business do you work with?
What does it cost to have you build things?
Where are you located?